FAQ

Do I need freezer or fridge for ROCKETO food?

No need for any special storing. ROCKETO comes in convenient and easy to store plastic zip bag in a carton box.

We recommend to keep ROCKETO in cool, dark and dry place (just in case).

Can I cancel, skip, or pause at any time?

Yes, anytime you want.

How long does it take to ship?

We ship with DHL and usually it takes 2-4 business days to deliver.

Is ROCKETO raw?

Yes. We start from 100% human-grade ingredients from certified sustainable and responsible farms and gently air-dry them under 30 °C / 86 °F temperature for couple days to keep all enzymes, minerals and vitamins in their natural form.

My dog has cancer. Can I feed him with ROCKETO?

Yes. Our recipes are calibrated according ketogenic feeding principles, which are beneficial to cancer treatment. You can read more in our blog here https://ketodogblog.com/category/dog-cancer/ .

If your dog has cancer – please drop us email here https://gorocketo.com/contact-us/ and we will guide you how you have to order.

Where is ROCKETO made?

ROCKETO is manufactured in organic 100% green energy powered manufacturing in Bavaria, Germany.

Should I consult my vet before feeding ROCKETO?

We start with science to make sure all of our meals are balanced and complete so you shouldn’t have to consult your vet if your dog is healthy and behaving normally. You can rest assured that your dog is getting all the nutrients necessary to thrive in the precise amount he or she needs. If your dog has specific health issues or has had trouble with what they’ve been fed in the past, always play it safe and talk to your vet first.

What’s the shelf life of ROCKETO food?

Our food is manufactured in high-end green manufacturing. We gently air dry food until all bacterias are gone. As ROCKETO is dehydrated it might last good until 12 months.